Windows Hello for business configuration is not successfull

R

RST150

Hello,



we are not able to login with windows hello (face or pin)
All prerequisites have been done and the necessary configuration steps have been carried out.

-SmartCard for User Certificates

-Update Domainauthentication (Kerberos)

-configured the GPO for our Users

-The pin and facial recognizers were set up on the PCs.


We have a hybrid configuraion zu Azure Active Directory with AAD Connect & device writeback.


When trying to log in with Windows Hello, the following message appears:
"This option is currently not available"

The Devices are hybrid azure joined in the Azure Portal
The device writeback is sucessfully configured.

we have a big customer event tomorrow at our house. We would like to introduce the Windows Hello functions to our customers.

we have successfully completed the tutorial:windows hello for business whybrid certificate trust deployment

has anyone ever had a similar problem and knows the quick solution?

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